Get in Touch

We're here to help with any questions or concerns about CS2 skins or your orders.

Contact Information

Address

Studio 11 Millie Meadows
East Maisiechester
PO14 4NH
United Kingdom

Phone

+441521599419

Available 24/7 for support

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Business Hours

  • Monday - Friday: 9:00 AM - 8:00 PM EST
  • Saturday: 10:00 AM - 6:00 PM EST
  • Sunday: 12:00 PM - 5:00 PM EST

* Support team is available 24/7

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Frequently Asked Questions

How long does skin delivery take?

Most skin deliveries are processed immediately after payment confirmation and are delivered to your Steam inventory within minutes. In rare cases, it might take up to 24 hours.

What payment methods do you accept?

We accept all major credit cards, PayPal, various cryptocurrencies, and select regional payment methods. You can view all available payment options during checkout.

Are the skins guaranteed authentic?

Yes, all skins sold on CS Gaming Hub are 100% authentic and verified. We have a rigorous authentication process to ensure you receive exactly what you pay for.

What is your refund policy?

Due to the digital nature of our products, all sales are final once the skin has been delivered to your inventory. Please review our Refund Policy for more details.

Do you offer trade-ins for my existing skins?

Yes, we do offer trade-in options for existing skins. Please contact our support team with details about the skins you'd like to trade in, and we'll provide a valuation.

How do I track my order?

Once you place an order, you'll receive a confirmation email with order details. You can also check your order status by logging into your account on our website.

Have more questions? Contact us or check our Help Center.